Lectrosonics D4 System User Manual download pdf (Page 18)

D4T/D4R

LECTROSONICS, INC.

Service and Repair

If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equip-

mentneedsrepair.Makesureyouhavefollowedthesetupprocedureandoperatinginstructions.Checktheinter-

connecting cables and then go through the Troubleshooting section in this manual.

We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop

attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose con-

nection,sendtheunittothefactoryforrepairandservice.Don’tattempttoadjustanycontrolsinsidetheunits.

Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require read-

justment.There are no adjustments inside that will make a malfunctioning unit start working.

Lectrosonics’ServiceDepartmentisequippedandstaffedtoquicklyrepairyourequipment.In-warrantyrepairsare

made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a mod-

est ﬂat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it

does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by

phone for out-of-warranty repairs.

Returning Units for Repair

For timely service, please follow the steps below:

A. DO NOT return equipment to the factory for repair without ﬁrst contacting us by email or by phone. We need

to know the nature of the problem, the model number and the serial number of the equipment. We also need a

phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).

B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help

speed your repair through our receiving and repair departments. The return authorization number must be

clearly shown on the outside of the shipping container.

C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the

proper packing materials. UPS is usually the best way to ship the units. Heavy units should be “double-boxed”

for safe transport.

D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or dam-

age to equipment that you ship. Of course, we insure the equipment when we ship it back to you.

Lectrosonics USA:

Mailing address: Shipping address: Telephone:

Lectrosonics,Inc.  Lectrosonics,Inc.  (505)892-4501

POBox15900  581LaserRd.   (800)821-1121Toll-free

RioRancho,NM87174 RioRancho,NM87124 (505)892-6243Fax

USA USA

Web: E-mail:

www.lectrosonics.com [email protected]

Lectrosonics Canada:

Mailing Address: Telephone: E-mail:

49SpadinaAvenue,  (416)596-2202  Sales: [email protected]

Suite303A   (877)753-2876Toll-free Service:joeb@lectrosonics.com

Toronto,OntarioM5V2J1 (877-7LECTRO)

    (416)596-6648Fax

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Lectrosonics D4 System User Manual Page 18

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