Lectrosonics UCR205d User Manual download pdf (Page 12)

SERVICE AND REPAIR

If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equipment needs

repair. Make sure you have followed the setup procedure and operating instructions. Check out the interconnecting cords and

then go through the TROUBLE SHOOTING section in the manual

We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop attempt anything

other than the simplest repair. If the repair is more complicated than a broken wire or loose connection, send the unit to the factory

for repair and service. Don’t attempt to adjust any controls inside the units. Once set at the factory, the various controls and

trimmers do not drift with age or vibration and never require readjustment. There are no adjustments inside that will make a

malfunctioning unit start working.

LECTROSONICS’ service department is equipped and staffed to quickly repair your equipment. In warranty repairs are made at no

charge in accordance with the terms of the warranty. Out of warranty repairs are charged at a modest flat rate plus parts and

shipping. Since it takes almost as much time and effort to determine what is wrong as it does to make the repair, there is a charge

for an exact quotation. We will be happy to quote approximate charges by phone for out of warranty repairs.

RETURNING UNITS FOR REPAIR

You will save yourself time and trouble if you will follow the steps below:

A. DO NOT return equipment to the factory for repair without first contacting us by letter or by phone. We need to know the nature

of the problem, the model number and the serial number of the equipment. We also need a phone number where you can be reached

8 am to 4 pm (Mountain Standard Time).

B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help speed your repair

through our receiving and repair departments. The return authorization number must be clearly shown on the outside of the

shipping container.

C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the proper packing

materials. UPS is usually the best way to ship the units. Heavy units should be “double-boxed” for safe transport.

D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or damage to equipment

that you ship. Of course, we insure the equipment when we ship it back to you.

Mailing address: Shipping address: Telephones:

Lectrosonics, Inc. Lectrosonics, Inc. Regular: (505) 892-4501

PO Box 15900 581 Laser Rd. Toll Free (800) 821-1121

Rio Rancho, NM 87174 Rio Rancho, NM 87124 FAX: (505) 892-6243

USA USA

Web : http://www.lectrosonics.com Email: sales@lectrosonics.com

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Lectrosonics UCR205d User Manual Page 12