Lectrosonics SRb_SRb5P User Manual download pdf (Page 25)

UHF Digital Hybrid Wireless

Rio Rancho, NM

Service and Repair

Ifyoursystemmalfunctions,youshouldattempttocorrectorisolatethetroublebeforeconcludingthattheequipment

needsrepair.Makesureyouhavefollowedthesetupprocedureandoperatinginstructions.Checktheinterconnect-

ing cables and then go through the Troubleshooting section in this manual.

We strongly recommend that you do nottrytorepairtheequipmentyourselfanddo nothavethelocalrepairshop

attemptanythingotherthanthesimplestrepair.Iftherepairismorecomplicatedthanabrokenwireorlooseconnec-

tion,sendtheunittothefactoryforrepairandservice.Don’tattempttoadjustanycontrolsinsidetheunits.Once

setatthefactory,thevariouscontrolsandtrimmersdonotdriftwithageorvibrationandneverrequirereadjustment.

There are no adjustments inside that will make a malfunctioning unit start working.

LECTROSONICS’ServiceDepartmentisequippedandstaffedtoquicklyrepairyourequipment.Inwarrantyrepairs

aremadeatnochargeinaccordancewiththetermsofthewarranty.Out-of-warrantyrepairsarechargedatamodest

atratepluspartsandshipping.Sinceittakesalmostasmuchtimeandefforttodeterminewhatiswrongasitdoes

tomaketherepair,thereisachargeforanexactquotation.Wewillbehappytoquoteapproximatechargesbyphone

forout-of-warrantyrepairs.

Returning Units for Repair

Fortimelyservice,pleasefollowthestepsbelow:

A.DONOTreturnequipmenttothefactoryforrepairwithoutrstcontactingusbye-mailorbyphone.Weneed

toknowthenatureoftheproblem,themodelnumberandtheserialnumberoftheequipment.Wealsoneeda

phonenumberwhereyoucanbereached8A.M.to4P.M.(U.S.MountainStandardTime).

B.Afterreceivingyourrequest,wewillissueyouareturnauthorizationnumber(R.A.).Thisnumberwillhelpspeed

yourrepairthroughourreceivingandrepairdepartments.Thereturnauthorizationnumbermustbeclearlyshown

on the outsideoftheshippingcontainer.

C.Packtheequipmentcarefullyandshiptous,shippingcostsprepaid.Ifnecessary,wecanprovideyouwiththe

properpackingmaterials.UPSorFEDEXisusuallythebestwaytoshiptheunits.Heavyunitsshouldbe“dou-

ble-boxed”forsafetransport.

D.Wealsostronglyrecommendthatyouinsuretheequipment,sincewecannotberesponsibleforlossofordam-

agetoequipmentthatyouship.Ofcourse,weinsuretheequipmentwhenweshipitbacktoyou.

LectrosonicsUSA:

Mailingaddress:  Shippingaddress:  Telephone:

Lectrosonics,Inc.  Lectrosonics,Inc.  (505)892-4501

POBox15900  581LaserRd.   (800)821-1121Toll-free

RioRancho,NM87174 RioRancho,NM87124 (505)892-6243Fax

USA USA

Web:   E-mail:

www.lectrosonics.com [email protected]

LectrosonicsCanada:

MailingAddress:  Telephone:   E-mail:

49SpadinaAvenue,  (416)596-2202  Sales: [email protected]

Suite303A   (877)753-2876Toll-free Service:[email protected]

Toronto,OntarioM5V2J1 (877-7LECTRO)

    (416)596-6648Fax

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Lectrosonics SRb_SRb5P User Manual Page 25

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